"Heartbleed" in the News - You may have read or heard about the recently announced "Heartbleed" vulnerability for the Internet community. CSB’s website, internet banking and mobile applications are secure and have not been affected. However, if you use the same password for multiple internet applications, including your CSB internet banking, we strongly advise you to change your CSB password to a unique password used only for CSB internet banking. It would be best to use a combination of upper and lower case letters and numbers. You may also want to refer to heartbleed.com for more information about the “Heartbleed” internet vulnerability. As companies patch their systems to protect from this vulnerability, they may request that you change your password and/or update your security questions. We highly recommend you follow their instructions, keeping in mind that no legitimate business would ask you to provide your password to them. Your password should be known only by you.
Xpress Net Banking FAQ
Is Xpress Net Banking Hard To Use?
We believe you will find Xpress Net Banking simple and easy to use. It is also very convenient as you will have access to your accounts at CSB anywhere you have Internet access. If you should ever need assistance or have questions, our Electronic Banking Specialists will be happy to assist you.
Is There A Fee For This Service?
No, we are pleased to provide Xpress Net Banking services for free to CSB customers.
Can Anyone Else Get Access To My Information?
You will be given an Xpress Net Banking User Identification Number (ID#) and Personal Identification Number (PIN) after enrolling for Xpress Net Banking. You, and only you, can access your accounts. Plus, our powerful firewalls, encryption technology and timed log-offs warn you after nine minutes and logs you off after 10 minutes help to ensure your privacy.
Will My Account Numbers Be Shown?
When dealing with any of your bank accounts on or off the Internet, security is vital. When you sign up for Xpress Net Banking, CSB will give a name for each of your accounts as no account numbers will appear over the Internet.
How Do I Get Started?
Simply complete the Xpress Net Banking application and deliver to us via fax, mail or at any CSB Banking Center. If additional applications are needed for each person on the account they can be obtained from this website.
After we receive your application, an Identification Number (ID#) and Personal Identification Number (PIN) will be established and mailed separately to you. Once you receive these, you can begin banking online immediately. You may also choose to change your ID# to something that will be familiar to you.